FAQ

No. Atithi Health (Atithi Care Travel LLP) is a medical value travel facilitator. Clinical care is provided by independent licensed partner hospitals and clinics.

Our patient coordination is free. Partner facilities may pay a referral fee, and we earn a disclosed margin on hotels, transfers and concierge services. We do not add a hidden markup to the provider's clinical price.

From-prices on the site are indicative. Your final written quote comes from the treating provider after reviewing your reports.

International flights and personal expenses are typically excluded. Clinical extras decided by your provider are billed by them.

Most nationalities can apply online for an e-Medical visa. Your partner hospital issues the invitation letter via the Government portal; we coordinate the paperwork. Always confirm on the official e-Visa website.

Often yes — up to two attendants may be eligible for attendant visas. We help you understand the paperwork.

It depends on the procedure. Treatment pages list typical stay ranges; your clinician confirms your plan.

We work with accredited/registered partners and written plans. No medical travel is risk-free; your clinician explains individual risks.

Ask for the accreditation body and ID, then verify on the official NABH/JCI (or relevant) public directories. We can help you locate listings.

Your aftercare plan includes treating-doctor follow-ups. Emergency care should be sought locally; then contact us so we can coordinate with the provider.

Ordinary travel insurance often excludes planned treatment. Check your policy; some guests buy medical-travel complication cover.

Clinical fees are typically paid to the provider. Hotel/concierge fees follow your written Atithi plan. Milestone schedules are shared before travel.

Atithi coordination fees follow our refund policy. Provider and hotel cancellations follow their policies. If a doctor declines candidacy, Atithi fees are refundable as stated in our policy.

Only with your explicit consent do we share reports with partner providers you approve (up to three for opinions/quotes).

Yes. Use the consent withdrawal form or email the grievance officer. Withdrawal is as easy as giving consent.

Many Bengaluru hotels and restaurants offer halal options. We note preferences in your plan.

Often yes — tell us your preferences and we will plan around fasting and prayer needs with partner teams.

Yes — we can arrange wheelchair-assist transfers when requested in your plan.

English is standard. Arabic and Bengali coordinator support is a target capability — TODO(founder): confirm available languages.

Your eye surgeon confirms. Many guests avoid swimming/dust for at least a week.

Your surgeon confirms. Avoid dusty environments until cleared.

Your dentist confirms fit-to-fly after check-ups; soft diet is common initially.

Sometimes. Immediate loading may allow one trip; other cases need a second visit after healing.

A doctor-supervised Ayurvedic cleansing programme, usually 14–21 nights, with therapies, diet and yoga. It complements — does not replace — conventional care.

No. Do not stop prescribed medicines unless your own doctor advises it.

No. Your clinical price is the provider's international price.

We encourage unhurried decisions. Surgical consent happens with your clinician; you may decline at any time before treatment.

Where possible we present at least two suitable partner options.

Uploads are retained for a configurable period (default 180 days) unless treatment proceeds and longer retention is needed.

We do not process minors' health data without verifiable parental consent and an appropriate clinical pathway.

For eligible Ayurveda/yoga programmes, accredited centres may support AY-1 invitations (AY-2 for companions). Verify on the official portal.

Some non-medical yoga stays use e-Tourist — confirm eligibility on the official portal.

Details must match your passport exactly. Corrections are often not possible once issued — we double-check before submission.

Passport (6+ months validity), photo, hospital letter, and relevant medical reports are common requirements.

It varies by nationality and season. Start early; we share a checklist after your plan is drafted.

Keep printed copies of invitation and hotel details. Your coordinator shares a meet-and-greet plan.

Many guests consider medical-travel complication insurance because standard travel policies exclude planned care.

Yes — we request English medical summaries and imaging copies for your travel home.

Scheduled video follow-ups with the treating doctor at agreed intervals, coordinated by Atithi.

We look for accreditation/registration, international desks, published pricing pathways, and video-consult support. TODO(founder): publish final criteria.